Refund Policy – Easy Print Helps
Effective Date: March 11, 2026
At Easy Print Helps, we are committed to providing clear guidance and reliable printer support. Since our services involve digital guidance, troubleshooting instructions, and online assistance, please read the following refund policy carefully.
1. Nature of Our Services
Our services consist of:
Step-by-step printer troubleshooting and guidance.
Assistance with setup, driver updates, network/Wi-Fi issues, and paper jams.
Digital resources, guides, and personalized support via email or messaging.
Because our services are digital and informational, once delivered, they cannot be “returned” like a physical product.
2. Refund Eligibility
Refunds may be considered under the following conditions:
Duplicate Payments: If a payment is accidentally processed more than once.
Service Not Provided: If you purchased a service and we failed to deliver it.
Technical Errors: If there was a technical issue on our side that prevented access to purchased guidance or support.
Refunds are evaluated on a case-by-case basis.
3. Non-Refundable Cases
Refunds will not be issued for:
Digital guidance that has been accessed or downloaded.
Situations where the printer issue is caused by hardware failure or factors beyond our guidance.
Partial resolution of issues due to printer-specific limitations.
4. Requesting a Refund
To request a refund, please contact us within 7 days of purchase:
Email: admin@easyprinthelps.online
Include:
Your name and contact details
Payment confirmation or receipt
Description of the issue and reason for refund
We will review your request and respond within 5–7 business days.
5. Resolution
If your refund is approved, the amount will be credited back using the same payment method used for the purchase.
6. Contact Us
For any questions regarding our refund policy or services:
Email: admin@easyprinthelps.online
Address: A-45, 3rd Floor, Nehru Place Commercial Complex, New Delhi – 110019, Delhi, India